I wanted to thank you and the staff at Bounce Factory for an amazing experience with my students on Monday. This was truly one of the most unique field trips they have taken part in and everything was so well-organized. I especially loved how one of your staff members greeted us as the bus pulled up- it was a great way to start the trip. Every activity/station was well thought out and really provided thought-provoking and fun activities. In addition, every staff member was so polite and courteous. Thank you, once again. We hope to organize another trip next year! - May 2017
I just had my daughters sweet sixteen here. I highly recommend this place. My daughter and many of her friends are special needs. The staff is well trained as they do host many special needs events here. Cheryl and Linda were really easy to work with. They were so helpful that Cheryl even helped me find a photo booth guy I could afford by going through groupon and calling them for me. They had a lot of staff at the party. All in all they made it very easy. The price was the price with no surprise fees. All their recommendations on food choices and quantities were spot on. Truly there is really nothing else they could have done. They exceeded my expectations in every way. Also the food was very tasty and the facility is spotless. - May 2017
What fantastic customer service you and Linda provided when booking my double birthday party for my boy/girl twins. The experience was top notch from start-to-finish. Cheryl was a delight to work with when booking the party while Linda is amazing with the details and food selection. The food choices are varied, plentiful and delicious. The employees engage and play with the children throughout the party. My children love coming to Bounce Factory because they say your employees make it fun. Unlike other places where the younger employees are checking cell phones & chatting with each other, your workers are clearly trained to engage with the children and provide top notch customer service to make the parents experience just as enjoyable. As a mom of three, I thank you from the bottom of my heart as I was able to relax and enjoy watching my children have the time of their lives!
Many thanks to you & Linda for orchestrating & overseeing a wonderfully organized, happy and FUN birthday party. We will most certainly be back! - March 2017