What fantastic customer service you and Linda provided when booking my double birthday party for my boy/girl twins. The experience was top notch from start-to-finish. Cheryl was a delight to work with when booking the party while Linda is amazing with the details and food selection. The food choices are varied, plentiful and delicious. The employees engage and play with the children throughout the party. My children love coming to Bounce Factory because they say your employees make it fun. Unlike other places where the younger employees are checking cell phones & chatting with each other, your workers are clearly trained to engage with the children and provide top notch customer service to make the parents experience just as enjoyable. As a mom of three, I thank you from the bottom of my heart as I was able to relax and enjoy watching my children have the time of their lives!
Many thanks to you & Linda for orchestrating & overseeing a wonderfully organized, happy and FUN birthday party. We will most certainly be back! - March 2017